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Leading After-Hours Telephone Triage Service Adopts New Name Saint George, UT, June 8th, 2017: Today, AfterHours Triage, a nationwide provider of quality telephone triage for hospice and home health organizations, announced its official name change from AfterHours Triage to Total … more
As you know, back in September of 2016, the CMS finalized a new disaster readiness rule for health care institutions participating in the Medicare and Medicaid programs, which includes new provisions for home health agencies. The deadline for compliance, November … more
In the home health and hospice industry, our services are incomplete without a compassionate human touch. But the human touch can also lead to human error: 1) inefficient protocols, 2) nurse fatigue and turnover, and 3) inaccessible over-the-phone support. These … more
Afterhours triage provides a unique service during time periods in which patients and caregivers may feel especially vulnerable. Studies have revealed that while the majority of patients and caregivers find comfort in discussing their concerns over the phone with a … more
Whether you’re at the helm of a home health business or building a house, if you make key decisions based on a “best guess,” you are doomed to miss the mark. Measurement enables precision in execution. Without it, you are … more
There is nothing quite as comforting as a nurse call button at your hospital bedside, or the immediate support that comes with it. This is why leaving the hospital after an extended stay can be a frightening experience for patients … more
Does your home health organization have an emergency plan in place? Do you and your staff know how to keep open lines of communication and coordinate care during a natural disaster? The Centers for Medicare and Medicaid Services (CMS) recently … more
Studies show that the majority of patients and caregivers find comfort in discussing concerns over the phone with a nurse, but they are often hesitant to use after-hours call services. Many patients and caregivers view after-hours calls as disturbances because … more
A landmark legislation may be changing the face of hospice care. This past June, Rhode Island Senator Sheldon Whitehouse introduced a bill that will improve access to home health and hospice care for Medicare beneficiaries. Whitehouse said the bill is … more
Palliative care is the fastest-growing medical specialty in America, says Managed Care Magazine. And for good reason: it’s a program that continues to prove its value, not just by improving patient care but also by dramatically reducing healthcare costs for … more
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