Menu
Questions? Call: 888.260.8460

Blog

CMS Emergency Preparedness Rule Impacts Home Health Organizations

Posted on

Does your home health organization have an emergency plan in place? Do you and your staff know how to keep open lines of communication and coordinate care during a natural disaster? The Centers for Medicare and Medicaid Services (CMS) recently … more


Tracking Call Types Is Essential to Compassionate Care

Posted on

Studies show that the majority of patients and caregivers find comfort in discussing concerns over the phone with a nurse, but they are often hesitant to use after-hours call services. Many patients and caregivers view after-hours calls as disturbances because … more


New Senate Bill Will Improve Access to Home Health and Hospice Care

Posted on

A landmark legislation may be changing the face of hospice care. This past June, Rhode Island Senator Sheldon Whitehouse introduced a bill that will improve access to home health and hospice care for Medicare beneficiaries. Whitehouse said the bill is … more


The Case for Palliative Care: Cutting Costs Across the Board

Posted on

Palliative care is the fastest-growing medical specialty in America, says Managed Care Magazine. And for good reason: it’s a program that continues to prove its value, not just by improving patient care but also by dramatically reducing healthcare costs for … more


The Great Hospice Balancing Act: Costs, Staffing & Services

Posted on

Because of the demanding nature of the hospice industry, clinical administrators, hospice directors, and after-hours coordinators often struggle to find ways to provide quality care while keeping a tight rein on staffing costs. Quality care is the number one priority … more


Rejuvenating, Refreshing Tips to Combat Compassion Fatigue

Posted on

Compassion fatigue is a real threat to the health of your hospice staff and the efficient functioning of your hospice. Stress and burnout are precursors to a greater problem, and if not dealt with soon and often, they can turn … more


The Key to Preventing Your Hospice Patient’s Trip to the ER

Posted on

The Centers for Medicare and Medicaid (CMS) scrutiny of hospice care continues. Spending, discharge trends, emergency room (ER) visits, and the frequency of skilled visits that hospice patients received in the last days of their care are the focus of … more


5 Tips for Finding the Best Hospice Telephone Triage

Posted on

Busy hospice providers need reliable after-hours care that doesn’t put extra demands on already overworked staff. That care also has to fit seamlessly with your operational protocols so there is no disruption to the quality or continuity of care given … more


The #1 Myth About Hospice Telephone Triage

Posted on

After-hours telephone triage has become an important resource for hospices facing staffing shortages or who are concerned about nursing staff burnout. But there are a lot of myths out there about the role of after-hours telephone triage, particularly as it … more


5 Essential Telephone Triage Services To Improve After-Hours Hospice Care

Posted on

Hospice administrators might think it’s cost efficient to hire a traditional answering service to take messages and/or transfer incoming calls to the on-call hospice staff, but there are hidden costs to their limited services. When shopping for an after-hours telephone … more


← Older posts Newer posts →
  • Custom Pricing

    Transform your patients’ standard of care. It’s easy and affordable.
    Learn More
  • About 24/7 Triage

    Connect your patients to licensed nurses around the clock.
    Learn More
  • What Clients Are Saying

    Hear how Total Triage is boosting efficiency for home care agencies across the U.S.
    Learn More
  • Peerless Technology

    Your nurses will love the ubeRNurse app. It’s cutting edge mHealth tech that’s oh-so-easy to use.
    Learn More