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Category Archives: Industry News

AfterHours Triage to Become Total Triage

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Leading After-Hours Telephone Triage Service Adopts New Name Saint George, UT, June 8th, 2017: Today, AfterHours Triage, a nationwide provider of quality telephone triage for hospice and home health organizations, announced its official name change from AfterHours Triage to Total … more


CMS Emergency Preparedness Rule Impacts Home Health Organizations

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Does your home health organization have an emergency plan in place? Do you and your staff know how to keep open lines of communication and coordinate care during a natural disaster? The Centers for Medicare and Medicaid Services (CMS) recently … more


New Senate Bill Will Improve Access to Home Health and Hospice Care

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A landmark legislation may be changing the face of hospice care. This past June, Rhode Island Senator Sheldon Whitehouse introduced a bill that will improve access to home health and hospice care for Medicare beneficiaries. Whitehouse said the bill is … more


The Case for Palliative Care: Cutting Costs Across the Board

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Palliative care is the fastest-growing medical specialty in America, says Managed Care Magazine. And for good reason: it’s a program that continues to prove its value, not just by improving patient care but also by dramatically reducing healthcare costs for … more


The #1 Myth About Hospice Telephone Triage

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After-hours telephone triage has become an important resource for hospices facing staffing shortages or who are concerned about nursing staff burnout. But there are a lot of myths out there about the role of after-hours telephone triage, particularly as it … more


How To Avoid Hospice Survey Deficiencies

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The surveys established as a result of the IMPACT Act are coming and before your hospice can pass with flying colors, it will help hospice administrators to know where others have failed. Key to understanding the pitfalls is the Centers … more


Hospice in Other Countries and Cultures

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October 10, 2015 was World Hospice and Palliative Care Day celebrating and supporting hospice and palliative care delivered all around the world. Understanding the different cultural perspectives on death and dying can give hospice care providers valuable insight into their … more


How CAHPS Survey Vendors Get Their Data

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In August, the Centers for Medicare and Medicaid Services (CMS) held its 2015 CAHPS for Accountable Care Organizations (ACO) participating in Medicare initiatives survey vendor training. Generating objective data collected with these surveys will give hospice providers consumer perspectives on … more


Major Hospice Payment Change

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The Centers for Medicare & Medicaid Services (CMS) announced their final rule on the FY2016 Hospice Wage Index at the end of July. It included some major changes in the way hospice providers are going to be reimbursed. The new … more


The Conversation Project Wants Everyone to Start Talking About End-of-Life

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Ellen Goodman described the painful experience and difficult decisions she had to make when dealing with the death of her mother in a recent New York Times opinion piece, “How to Talk About Dying.” She said she felt unprepared to … more


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